Lower North Shore
Plumber in Chatswood
Blocked drains, sewer repairs, hot water and strata work across Chatswood, from the heritage streets to the apartment towers and shops around the station.
- Since 2007 on the North Shore
- No charge for a site visit
- Upfront pricing, agreed before we start
- Our own licenced team, not subbies
What we get called out to in Chatswood
- Apartment buildings. Stacks, risers, hot water plant and common drains, with reports a strata manager can act on.
- Heritage houses on original sewer. Federation and interwar homes where the clay line is as old as the house.
- Big trees and big gardens. Roots through pipe joints, found on camera rather than guessed at.
- Shops and offices. Commercial repairs booked so they do not shut the business down.
- Hot water and gas. Systems repaired or replaced, and gas appliances installed by licenced gas fitters.
Chatswood is a short run from our part of the Lower North Shore, and a normal day's work for us.
In more detail
The three we get called about most
Strata and apartments
A good share of our Chatswood work is buildings rather than houses. Stacks, risers, common drains and hot water plant, in towers and in the older walk-ups behind the shops.
Every job comes back with photos and a written finding a building manager or a committee can act on, and a price that does not move once it is agreed. We deal with residents directly if that makes the day easier for you.
Strata plumbingBlocked drains
In the heritage streets it is roots in the original clay line. In the units it is usually grease and rubbish building up in a shared stack until one flat copes the backup.
Either way we jet it, camera it and tell you what actually caused it, so the same line does not block again in six months. You get the footage, not just our word for it.
Blocked drainsHot water and gas
Storage tanks, continuous flow and heat pumps, repaired or replaced. In a unit the job is as much about getting the old unit out and the new one in as it is about the plumbing.
Gas work is done by our own licenced gas fitters, whether that is a new cooktop, a leak you can smell, or a compliance certificate the building needs.
Hot waterIt’s an emergency! I’d better ring STS.
Old fashioned service. Modern day plumbing.
Since 2007
How we work with you
What happens from the first phone call
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You get in touch
Ring the office, send the form or email us. For anything urgent, ring — we will tell you what it usually means and what to do while we are on the way, like where your water meter is.
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We come and look
For anything bigger than a straightforward repair we come and look at it properly first, and there is no charge for that visit. Guessing at a price over the phone helps nobody.
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You get the price in writing
The job priced, not an hourly rate ticking over. If there is more than one sensible way to do it, you get both options and the difference between them explained.
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We do the work
Our own licenced plumbers, on the day we said. Drop sheets down, the mess taken away, and a phone call rather than silence if we are running behind.
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You see what we found
Photos, camera footage where we used it, and a plain explanation of what was actually wrong. If something is not right afterwards, ring us and we come back and put it right at our cost.
A job we did here
A Chatswood main drain that would not stay clear
The problem
A Chatswood homeowner had frequent blockages in the main drain, slow water in the kitchen and laundry, and a smell that came back every time. Several temporary fixes had already been tried.
What we did
We ran the camera through the line first and found roots and a build-up of grease narrowing the pipe. High pressure jetting cleared it properly rather than just punching a hole through it, and it was done without digging up the garden.
The result
The drains were running freely the same day and the smell went with the blockage. We went back through the footage with them and showed them what was feeding the problem, so they knew what to watch for.
Out of the van
What the work actually looks like
Our photos, off our own jobs. Not a stock library.
Not a claim, a count
The work we have actually done in Chatswood
Our job records run from 2016. Since then we have completed 154 jobs in Chatswood.
That is the figure out of our job management system, not a number we made up for the website. It is also why we can usually tell you on the phone what a problem probably is before anyone gets in a ute.
The most common of them
- 78 taps, toilets and everyday repairs
- 30 blocked drains cleared
- 30 sewer and stormwater repairs
- 19 roofing and guttering
- 9 hot water repairs and replacements
Plenty of jobs cover more than one of these, so the numbers overlap rather than add up.
About the suburb
Plumbing in Chatswood
Chatswood, postcode 2067, is the biggest centre on the North Shore. Around the station it's apartment towers, office buildings, Westfield, Chatswood Chase and the shops and restaurants along Victoria Avenue. Walk a few streets out in any direction and it's Federation and interwar houses on leafy streets like Centennial Avenue and Fullers Road, with 1960s and 70s unit blocks in between.
The towers are strata work. A sewer stack, a stormwater line or a hot water plant serves dozens of apartments, and when it fails it fails for all of them at once. Building managers here need more than someone who turns up. They need the camera footage, photos and a written finding they can put to a committee, and pressure problems on the upper floors need to be measured, not guessed at. That's how we do it.
The houses in Chatswood West and towards Willoughby and Artarmon have the plumbing of their age. Earthenware sewers with roots in the joints, galvanised water services that have rusted inside, and stormwater that was never properly connected. A drain that blocks every few months is roots, and clearing it only buys time. We camera it, jet it, and reline it where the pipe is sound enough, which fixes it without digging up the garden.
There's a lot of commercial plumbing in Chatswood. Restaurants and food courts with grease traps, office towers with bathrooms that serve hundreds of people a day, medical suites, gyms and shops. Those jobs are about getting in, doing the work cleanly and getting out without stopping anyone's trade, and we plan them that way. We do the annual backflow testing as well as the call-outs.
Chatswood is hilly, and the older streets off Fullers Road and Centennial Avenue have long sewer runs downhill across easements. Stormwater off a big roof in a summer storm finds any gutter or downpipe that's been left too long. Roof plumbing is part of what we do, and a new box gutter is cheaper than a new ceiling.
Chatswood is a short run up the highway from Lane Cove, where STS has been based since 2016, and a normal day's work for us. Ring us for anything urgent, or ask us to come and look at a bigger job. There's no charge for the site visit.
The STS Guarantee
Five things we promise on every job
- Licenced and insured. Plumbing, gas fitting and drainage, to the Australian Standards. NSW licence 227192C.
- You get the price before we start. Agreed upfront and in writing. No hourly rate ticking over while you wonder what it is going to come to.
- We turn up when we said we would. And if we are running behind, you get a phone call rather than silence.
- We clean up after ourselves. Drop sheets down, mess taken away, and the ground or brickwork put back the way we found it.
- Our workmanship is warranted. If something is not right after we have left, ring us and we will come back and put it right at our cost.
Who we work for in Chatswood
- Homeowners. Everything from a leaking tap to a full bathroom, with the price agreed before we start.
- Strata and building managers. Stacks, common drains and hot water plant, with photos and a written finding you can take to a committee.
- Builders and renovators. Rough-in and fit-off booked to your programme, and we turn up on the day we said.
- Agents and landlords. Repairs organised with the tenant directly and reported back to you.
What Chatswood locals say
STS Plumbing solved our drain problem quickly and professionally. The plumber explained everything clearly and left our home spotless. Highly recommended.
Helen S., ChatswoodQuestions we get asked in Chatswood
What does a plumber in Chatswood cost?
It depends on the job, which is why we price the job rather than run an hourly rate. For anything bigger than a straightforward repair we come and look at it first, at no charge, and you get the price in writing before we start.
Are your plumbers licenced and insured?
Yes. STS Plumbing Co Pty Ltd holds NSW licence 227192C and carries insurance, and the blokes who turn up are our own team, not subcontracted labour.
How quickly can you get here?
Our office is open Monday to Friday, 7am to 5pm, and we call back within 24 hours, guaranteed. For anything urgent, ring rather than fill in the form and we will tell you what it usually means and when we can be there.
Do you work on units and commercial buildings?
Yes. A good share of our work is strata and commercial across the North Shore, and it comes with photos and a written finding a building manager or committee can act on.
Do you do strata work in Chatswood?
Yes, a lot of it. Stacks, common drains, hot water plant and leaks between units. You get photos, a written finding and a fixed price, which is what a committee needs before it can approve anything.
Do you warrant your work?
Yes. If something is not right after we have left, ring us and we will come back and put it right at our cost. That is part of the STS Guarantee above.
Where we work around Chatswood
Chatswood is a short run from our part of the Lower North Shore and a normal day's work for us.
Need a plumber in Chatswood?
Ring us for anything urgent and we will tell you what it usually means before we get there. For a bathroom, a roof or a sewer repair, ask us to come and look at it properly. There is no charge for the visit.
Office hours: Monday to Friday, 7am to 5pm.